Customer story ·
Why Cincinnati homeowners are switching to permanent holiday lighting
Charles and Wanda lit up their block every December for thirty years. Then a knee surgery and two felled trees ended the tradition. Here is how they got it back without a ladder.

Charles and Wanda have lived in their Cincinnati home for over 30 years. Every December, their house lit up the block. Charles would get onto the roof and string lights across the entire roof, and they had two large trees they would drape trunk to tip with hundreds of lights. You could see their house from a block away.
But a few years ago, things changed.
Charles, now 72, had undergone surgery on his knee, and their two trees sadly had to be removed from their yard. With the trees gone, and Charles feeling uneasy on a ladder, their Christmas cheer had gone away with their light show.
“I didn't want him up there. But it broke our hearts. The lights were our tradition.”
And they weren't alone.
The truth about traditional holiday lights in Cincinnati
Let's face it — the weather in Cincinnati is no friend to holiday decorating. The wind, the ice, the ladder-wobbling kind of cold that makes your fingers go numb just uncoiling the extension cords.
Every winter, homeowners across the city deal with:
- Dangerous setups on icy rooftops
- Cords and tangled strands
- Paying for seasonal install crews that rush and overcharge
- And worst of all, doing it all again next year
Charles and Wanda were ready to call it quits, until they heard about Lumenary Pro: a permanent outdoor lighting system designed to look beautiful all year, with just a tap of an app.
The lightbulb moment
Wanda found Lumenary Pro after seeing an ad on Facebook. When she first showed Charles, he wasn't sure about having Christmas lights up all year — the cords, the mess, the upkeep.
It wasn't until they watched Lumenary Pro's explainer video about permanent lights that they realised there was no upkeep and no cords, and that they could use them year round for events other than Christmas, because they are customisable.
No cords. No ladders. No cold fingers. Just a simple, elegant light track — invisible by day, brilliant by night — controlled entirely by your phone.
“The app made me a bit nervous as I'm not a computers guy.”
“It's so easy to use, he was playing around with the lights before he was shown how to use it.”
What made them switch
Charles isn't a tech guy. He upgraded to an iPhone from a flip phone last year and calls Alexa "that robot woman" at their daughter's house. Even he was impressed.
Custom colour-matched installation. Charles really didn't want any exposed wires or cords, especially year round. When he learned that everything was concealed and colour matched to the soffits, he was sold.
A permanent track system, custom fabricated without the wait. When they were told everything was made to fit their house, they assumed the install would take a long time. They were up and running within nine days.
App-controlled, year-round lighting.
“We love that we can use them for every holiday now, but I don't love that Charles changes them during election time. I usually turn them all pink when he tries to do that. It's silly fun we have together.”
Warranty-backed and maintenance-free.
“We always say they don't make things like they used to, but lights are like me and they have only got better with time. The warranty made me feel better about the price, because I knew I wouldn't be fixing the damned things.”
It brought the magic back
Now, every night in December, their lights run a custom sequence of red, white and green. Charles doesn't climb ladders anymore — he changes the colours from the couch.
Wanda even scheduled them to frozen colours for their granddaughter's birthday, and she absolutely loved it.
Cincinnati is lighting up. Are you next?
If you're a Cincinnati homeowner who loves the holidays but hates the hassle, it might be time to make the switch, like Charles and Wanda did.
Lumenary Pro serves Cincinnati and the surrounding area with fast turnaround times, professional local installers, and transparent pricing given to you on the call.
Book a free virtual estimate and see how easy it is to get permanent holiday lighting you'll love for decades, not just December.